We aim to deliver excellent service to all our customers, however we realize that issues can arise from time to time that need to be escalated. At Lan-Ray Cleaners, we are committed to resolving your issues and concerns as quickly and efficiently as possible. Please take a few moments to tell us how we have failed to meet your expectations, either by using the online form below or by calling (647) 889-3043.

Complaint escalation Fields marked with an * are mandatory.

Alternatively, please feel free to call us at (416) 783-6193.

What we will do:
On receipt of your complaint by our Customer Service Representative will forward the issue to, our Quality Control Manager who, will thoroughly investigate any issues raised and propose a course of action for resolution. You should expect to receive a response to your query within 2 to 4 hours of us receiving your correspondence. It may also be necessary for us to contact you during the course of the investigation.

Action Panel

• Customer Service Representative
  
• Quality Control Manager
  
• Assistant Manager
  
• General Manager
  
• The President of Lan-Ray Dry Cleaners
  
• Contact Us

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