To better serve the needs of the Fairmont Royal York and its guests, Lan-Ray Cleaners has appointed a new Quality Control Manager. Anna Khursheed has already executed a thorough customer survey with employees as The Fairmont Royal York, and has submitted a report to Management summarizing the findings. Areas of concern and strategies for improvement have been identified, and action is being taken to rectify any deficiencies. Ms. Khursheed is available at any time to address the needs of The Fairmont Royal York staff, and can be reached at (647) 889-3043 or by emailing email address. Ms. Khursheed’s responsibilities include:

• Liaising with Fairmont Royal York Management regarding strategies, policies, service & billing issues
  
  
• Resolving quality control issues with Fairmont Royal York staff
  
  
• Identifying challenges & opportunities on an ongoing basis
  
  
• Monitoring quality control procedures & performance standards
  
  
• And more

Go to top of page