First Class Customer Service:

The team at Lan-Ray Dry Cleaners is committed to providing the best possible service to The Fairmont Royal York at all times. You are our most important customer, and our staff is driven by a desire to ensure that you enjoy a first class customer service experience.

We pride ourselves in being the dry cleaner of choice for The Fairmont Royal York. We guarantee that your garments will come back feeling and looking beautiful every time – and on time.

We work hard to deliver your garments when you need them, without fail. Our service is personalized, with flexible pick-up schedules at The Fairmont Royal York. If you miss your drop-off time, we make arrangements to suit you. If you’re not satisfied, we want to know about it – and we’ll do everything we can to rectify the situation.

At Lan-Ray, we follow rigorous environmental guidelines and adhere to Environment Canada Codes for waste disposal and air pollution control. Our methods and processes have been carefully examined to assure the lowest possible environmental footprint, and to eliminate all possible caustic or hazardous practices.

If you have a dry cleaning emergency, we’re always available to give you quick, personalized attention. We can be reached on our cell phones, or at the office. We go the extra mile – if you need an extra shirt, a pair of pants or anything else, our customer service specialist will find the size and colour for you.

Lan-Ray Dry Cleaners respects your privacy. We do not sell, rent, or loan any information regarding our customers to any third party. Any information (and article of clothing) you entrust to us is treated with the utmost care and security.